Homes fixed for tenants in the last 5 years
Average tenant payout in 2024.
By law, landlords must ensure that their rental properties are fit for human habitation. Under Section 11 of the Landlord and Tenant Act (1985), both social and private landlords are legally obligated to keep the property in a good state. You do not need to suffer in silence as tenants have rights too!
If you have notified your landlord of issues with your home and these have been left unattended, you are legally entitled to seek legal advice or for a solicitor to make your landlord carry out your home repairs. Progress Claims have successfully fixed homes and compensated for people who was eligible for housing disrepair claims, some of the most common issues are:
We are SRA-regulated housing solicitors with extensive experience in dealing with housing disrepair claims. We uphold the legal and ethical responsibilities of landlords for social and council housing tenants living in disrepair.
Progress Claims has over 30 years combined of housing experience and our housing solicitors have experience dealing with housing associations, private landlords and councils across England and Wales. Our specialists have Progressed thousands of claims every year, assisting families across the country to get justice but most importantly, their homes fixed.
About 90% of our claims are settled out of court through negotiation. However, if needed, our experienced solicitors are not afraid to take your case to court.
The claim process can take anywhere from a couple of weeks to 12 months depending on your landlord. We will however press your landlord to make sure they commence repairs without delay following our initial contact. You can rest assured there will be no delays on our part, we will do everything we can to get your landlord to take action.
Yes! You should still pay your rent in full. If you stop paying your rent, your landlord has the ability to make a counterclaim against you, as you would be in breach of your tenancy agreement.
No. All the housing disrepair claims we take on are on a no win, no fee basis. This means you do not need to pay a penny upfront.
Under Section 11 of the Landlord and Tenant Act (1985), as amended by the Fitness for Human Habitation Act, both social (council or housing association) and private landlords are legally obligated to keep the property in a good state of repair. You have the right to live in your property without suffering due to disrepair. There is no need to be concerned as it’s their legal responsibility to act in your best interests.
No, unfortunately not. You must be currently living in the property.
Your compensation is calculated based on the length of time that the property has been in disrepair, how many people it has affected, how severe the disrepair is, if any belongings have been damaged by the disrepair, and finally, if the disrepair has caused any illness.
If you are a Council or Housing Association tenant, with any of the ongoing disrepair issues listed above, and have reported the disrepair to your landlord, then you are likely to be eligible to claim for disrepair.
No, there are laws in place protecting Council and Housing Association tenants from being evicted for starting a housing disrepair compensation claim against their landlord.
4.9
138 Reviews
We are just coming to the conclusion of a property purchase and the advice / service we have received from Victoria Williams, from start to finish, has been excellent. She has been able to clearly guide us through the process, efficiently deal with the Seller's solicitors, highlight the risks and key points that we should consider, and keep us appraised of progress throughout. It is exactly what you hope for when you engage a property lawyer and we would have no hesitation in using Victoria again. A very positive experience all round.
The best experience I’ve ever had with a solicitor full stop, let alone during a house sale. Fast, efficient and I never had to chase once. Brilliant service.
As an Executor having to sell a property, I was looking for someone to act on my behalf and manage the process. Victoria Williams was recommended to me and having now completed the sale, I am more than happy to further recommend her. I found her to be professional, pleasant and very easy to communicate with. She was always accessible, extremely helpful with the completion of various forms, provided timely updates and most importantly ensured that the sale was completed within the timescale targeted.
Suite 2, Salop House 13 Salop Rd Oswestry SY11 2NR
Copyright © 2025 Progress Claim All rights reserved.
