Looking for an answer? Here are some of the most common questions:
If you are a Council, Housing Association tenant or even tenant with Private Landlord with any of the ongoing disrepair issues listed above, and have reported the disrepair to your landlord, then you are likely to be eligible to make a disrepair claim for compensation.
This is one of the most common claims and your compensation is calculated based on the rent deposit.
No. All the housing disrepair claims we take on are on a no win, no fee basis. This means you do not need to pay a penny upfront.
We will make sure your landlord commences repairs within a matter of weeks following our initial contact. However, some cases can take longer. You can rest assured there will be no delays on our part, we will do everything we can to get your landlord to take action.
Yes! You should still pay your rent in full. If you stop paying your rent, your landlord has the ability to make a counterclaim against you, as you would be in breach of your tenancy agreement.
Your compensation is calculated based on the length of time that the property has been in disrepair, how many people it has affected, how severe the disrepair is, if any belongings have been damaged by the disrepair, and finally, if the disrepair has caused any illness.
You can provide evidence of your disrepair complaints through texts, emails, or call records. Additionally, your housing file may contain recorded complaints as landlords are legally required to document them.
No, unfortunately not. You must be currently living in the property.
There is no need to be concerned as it’s their legal responsibility to act in your best interests.
Under Section 11 of the Landlord and Tenant Act (1985), as amended by the Fitness for Human Habitation Act, both social (council or housing association) and private landlords are legally obligated to keep the property in a good state of repair. You have the right to live in your property without suffering due to disrepair.
You can claim against private landlords however we only take cases involving Council or Housing Association tenants.
About 90% of our claims are settled out of court through negotiation. However, if needed, our experienced solicitors are not afraid to take your case to court.
Get your question answered by one of our friendly specialists today who will assist with your enquiry. All our housing disrepair claims operate on a no win, no fee basis meaning there is nothing to lose by starting your claim.
Suite 2, Salop House 13 Salop Rd Oswestry SY11 2NR
Copyright © 2025 Progress Claim All rights reserved.
